Important Update

Canada Post Service Disruption

A Canada Post service disruption may affect the timing of mail sent to or from the Administrator, including reissued payments. If your matter is urgent, we recommend that you use an alternate shipping service or the email address listed on our Contact Us page. Thank you for your understanding.

The Claims Administrator has issued payments, by way of cheque, to all approved claimants by regular mail on October 16, 2024.

Claimants who provided an e-mail address will have received an e-mail notifying them that their cheque has been issued.

Please allow a minimum of two weeks for the cheque to reach you before contacting the Claims Administrator regarding your settlement payment. If you have not received your cheque by October 28, 2024, or you need to change your address, please reach out to the Claims Administrator for assistance.

Cheques must be deposited by April 14, 2025.

Case Information

This class action alleged that Ontario Energy Group (“OEG”) and Home Trust Company failed to comply with legal requirements under Ontario’s Consumer Protection Act, 2002.

A settlement of $14,950,000 plus improvements to ongoing lease agreements and the cancellation of up to 225 active Lease Agreements was approved by the Ontario Superior Court of Justice on October 21, 2021.

The claims deadline was August 25, 2022, and the final date to submit a late claim was September 24, 2023. Decision letters and settlement payments have been sent to all approved claimants. It is no longer possible to submit a late claim to seek payment from the settlement.

Claimants selected to receive one of the cancellations have also been contacted. No further cancellations will be awarded. The settlement does not otherwise cancel active lease agreements or end payment obligations for individuals who remain in an active lease agreement. For more information about the settlement benefits and how to end an active lease agreement, please visit the FAQ page.

To view a copy of the Settlement Agreement, Distribution Protocol, Updated Buyout Table and other documents, please visit the Documents page.

For more information on the claim administration process or settlement related questions, please review the FAQ page.